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Companies have unique needs, depending on their industry, size and specific requirements. In addition, companies are facing overwhelming mountains of paper. They are challenged with managing documents and business processes more effectively while meeting ever more stringent compliance standards.

To address today’s business problems, Ricoh has established alliances with the leading Enterprise Content Management (ECM) technology companies. Together with our Alliance Members, Ricoh provides you with the respective critical industry expertise you want and need while delivering return on investment.

The Document Solutions & Services Division (DSS) of Ricoh is leading the

industry with a portfolio of solutions that transform paper documents into information that easily integrates into existing business workflows to measurably improve document workflow efficiencies. DSS is committed to creating new “document-centric” customer value that will revolutionize

how individuals and businesses use digital and paper-based information. 

DSS offers a complete package of products, services and support programs to all our channels, comprising of direct and dealer operations under the Ricoh, Savin and Lanier brands.